Terms of use

Meiker's position

Meiker is an online platform that helps a client find a maker, send him a request and keep a record of the agreement and of how the job goes.

The contract for the work or the service is made directly between the client and the maker. The maker is responsible for his work, his price, the licences he needs and for keeping to what he agreed with the client.

In the current phase Meiker does not take or process payments for jobs. The client pays the maker directly, the way the two of them agreed.

Makers declare that the photos in their portfolio are their own work and that they are allowed to do the work they offer (a trade licence or a professional certificate where the law requires one). Meiker does not check those licences or certificates; the maker is responsible for them.

We publish profiles straight away, with no check beforehand. The maker is responsible for the content of his profile. We can hide a profile, or the part of it, that breaks these terms or the law.

Reporting content: you can report anything on meiker.eu by email to info@meiker.eu or through the "Report profile" link on a profile and "Report task" in a task. We confirm by email that the report reached us, we assess it and we tell you the outcome by email. If we hide a profile or a part of it, we send the maker the reasons by email - the reason, what the measure covers and how he can contest it.

If we were to close a maker's whole account, we tell him by email 30 days in advance. We do it without that notice only when the law requires it of us or when the maker breaks these terms repeatedly.

Meiker is not for: gas boilers and gas appliances, load-bearing structures and structural work, electrical products plugged into the mains (custom made), items in contact with food, and things for children and toys.

The agreed delivery date is the maker's commitment to the client. The recommended longest delivery time for a task is 45 days. For custom made work the consumer has no right to withdraw from the contract under act no. 108/2024 Coll. on consumer protection.

Communication about a task and the confirmation of the agreement happen on meiker.eu. You can of course call the maker. If one of the sides asks us for help with a disagreement, we can only go by what is written in the task on meiker.eu - what you said to each other by phone or in person, we do not see. We are not an arbitrator of a dispute.

A task that starts on meiker.eu also finishes on meiker.eu. In a task, the client can mark with one click that you agreed off meiker.eu. We notify you of every such mark and you have 5 days to answer directly in the task. Three marks within 90 days that you do not answer, or that you confirm without disputing, automatically remove your client counter and your "Verified maker" badge - we tell you the reason and how to object by email. If you dispute a mark, the operator reviews the case. On a repeated problem we can remove your profile, always with the same 30-day notice as account termination above.

We rank profiles by the number of clients who completed a task with the maker, and then from the most recently published. In search we rank first by how well a profile matches what you typed. The order cannot be bought and the "Verified maker" badge does not affect it.